ADR Centre

Independent Neutrals. Fair, Efficient, and Enforceable Outcomes.

The CIAM ADR Centre is the dispute resolution arm of the Chartered Institute of Arbitration and Mediation, providing professional and structured administration of arbitration, mediation and other alternative dispute resolution proceedings.

The Centre facilitates the efficient resolution of commercial and other disputes through established procedures, experienced neutrals and professional case management. It provides parties with a structured forum in which disputes can be managed and resolved fairly, efficiently and in accordance with the applicable CIAM rules.

From the commencement of proceedings to the appointment of neutrals, procedural administration and closure of matters, the ADR Centre is committed to maintaining professional standards and supporting an effective dispute resolution process.

What we are expert at

Professional Services Built Around Your Dispute

CIAM provides professional dispute resolution services designed to support parties throughout the resolution process.

⁠Arbitration

Structured administration of arbitral proceedings in accordance with the applicable CIAM Arbitration Rules.

⁠Mediation

Facilitated consensual dispute resolution through qualified mediators appointed in accordance with the applicable procedures.

⁠Neutral Appointment

Access to qualified arbitrators and mediators through the CIAM Roll of Neutrals.

Case Management

Professional administrative support throughout the lifecycle of proceedings.

Begin a Proceeding

Whether you are seeking to commence an arbitration or mediation, appoint a neutral, or obtain information about an ongoing matter, the CIAM ADR Centre provides a clear pathway for engaging its services.

File a Case

Commence an arbitration, mediation or other dispute resolution proceeding under the applicable CIAM rules and procedures

Find a Neutral

Explore the CIAM Roll of Mediators and Arbitrators to identify qualified professionals for the resolution of your dispute.

Contact the Case Team

Speak with the ADR Centre’s case management team regarding filing, procedural enquiries or an ongoing proceeding.